Our library use e-mail for most communications we use it for booking room, setting up appointments, reminder notes, and of course e-mail. I think many of the Web 2.0 tools can be very useful as they will help keep patrons up-to-date with all the programs that are available. Some of the tools is also a way for patrons to ask reference staff questions .
I watched videos about was how many different topics that ELMs has, I also watch some how to on different types of search methods using Mintix and ways to set up Google search with tabs and can even set it as a home page with different search links.
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